These conditions are the terms and conditions with which you (the User) and Círculo Textil Servicios Textiles SL (hereinafter Textilfy) regulate the use and enjoyment of the Textilfy website. Being a user of the Textilfy website implies that you acknowledge having read and accepted these conditions and what derives from the applicable legal regulations in this matter. If you do not agree with these conditions, please do not continue using the Textilfy website.

 

1. PURPOSE OF THE WEB.

The Textilfy website has been made for informative and commercial purposes for its users, who have information that is offered free of charge and accessible to all registered users without the need to pay any amount at any time of access. It is on this environment especially, on which Textilfy wishes to establish these conditions and limitations of use, which extends and adds in all complementary and non-contradictory clauses to those that may cover other parts of the website subject to general and / or particular conditions and even “Particular Conditions” if necessary for specific services. These last “Particular Conditions” must be made available to the User in a reliable manner by any means and specifically endorsed by the User, before both parties consider them accepted and act accordingly.

The company that owns the website www.textilfy.com is Círculo Textil Servicios Textiles SL with C.I.F: B84283902 and address at C / Palmera, 2 local A CP 28029 Madrid. Registered in the Mercantile Registry of Madrid. 

Textilfy is a registered trademark in the Spanish Patent and Trademark Office.

2. LIMITATIONS OF USE AND PROTECTION OF THE INFORMATION AND CONTENTS OF ESTAMPABLE. 

The content and information that the user can access through the web, mainly through the search engine or within the space reserved for registered users, are the property of Textilfy or its legitimate owners (see clarification in point 3). Such information may be viewed for personal, informational and non-commercial uses. But it is forbidden to copy, distribute, execute, reproduce, license, transfer or sell any type of information extracted from the Textilfy website .

Textilfy makes specific changes in the information, inserting watermarks with encryption technology, which do not alter the content or meaning of the same to any degree, but that allow the detection of illicit commercialization of its database and the origin of said commercializations, as well as the date and IP of extraction. Textilfy  It may prove the illegal capture of information and, therefore, will demand the penalties typified in the Criminal Code regarding the misappropriation of databases.

3. COPYRIGHT AND TRADEMARKS.

The intellectual and industrial property, trademarks, graphics, images, logos, information and icons visible on the Textilfy website are the exclusive property of Círculo Textil Servicios Textiles SL or, where appropriate, of the entity, society, individual or collective that has authorized its inclusion.  All content and its format are protected by the laws in force at national level.

The interested use of any content found on the Textilfy Website is absolutely prohibited, unless there is a written license granted.

All images, photographs and designs uploaded by registered users maintain the rights of their legitimate authors and do not become the property of Textilfy.

4. PRIVACY POLICY.

The objective of Textilfy’s  privacy policy is to comply to the maximum with current legislation on the protection of personal data. For any questions in this regard, as well as to exercise your right of opposition, rectification or cancellation of your data in our databases, you must identify yourself in a reliable way and write to: Círculo Textil Servicios Textiles SL with C.I.F: B84283902 and address at C / Palmera, 2 local A CP 28029 Madrid or through the e-mail address:  hello@textilfy.com.

Textilfy will not use your information without your permission except for your email address, when required, to maintain a conversation that is initiated by you, in addition to providing you, as far as possible and without being obliged at any time to do so, a way in which you can manage your own information and services. By using the Textilfy Website, you are authorising us to store the trail left by your IP address for the purpose of administering the systems, improving the effectiveness of the Website and carrying out global statistical studies, as well as security measures and to respond to legal requirements if applicable. The user has the possibility to accept or reject “cookies” by configuring their browser. In that case, it is possible that some of the functionalities of the Web do not work properly. Sometimes, in the forms in which data is collected, authorization is requested to send you news about the service of Textilfy and / or third parties, and punctually Textilfy conducts surveys to know the level of satisfaction of the User about the service.

Textilfy, in its capacity as owner and manager of the Website, may not sell or rent to third organizations its list of Users and contact information, although it is possible that within the communications it makes directly information from third organizations that Textilfy understands of special interest to the User is incorporated, being able to oppose this treatment at any time according to our privacy policy.

5. LIABILITY.

Textilfy is not liable for damages caused by failures or misconfigurations of the software installed on the User’s computer, transmission failures and defects of the software manufacturer. This website is prepared by default to be viewed in browsers Internet Explorer 7 onwards, Firefox 3 onwards, Google Chrome 5 onwards and in general browsers that comply with web standards and for any operating system. Textilfy is not responsible for the lack of visualization of relevant information that may occur in another type of possible combination of browsers  and / or operating systems. 

You are solely responsible for what happens on your own Computer, and you must take appropriate security measures to protect the information hosted on it, to avoid loss or damage caused by downloads from the Web regarding the information that the user can access through the Web, Due to the different sources of obtaining it and its recording process, Textilfy does not guarantee the absolute correctness of the same and therefore the User can not demand any responsibility for damages derived from errors in the information provided.

6. MODIFICATIONS.

Textilfy may vary these conditions at any time, although it is not intended to be frequent, publishing on this page the dates of the modifications and entering into force immediately. If by legislative change or judicial resolution a part of these conditions is no longer applicable, these clauses will be annulled, but the others will be perfectly valid and will remain in force. The fact of continuing to use our website implies that you accept these conditions and agree to accept the modifications made to them, obliging you to review this page frequently. If you do not accept these conditions, you should not continue visiting the Textilfy website.

7.- INDEPENDENCE. 

The contents of Textilfy do not have any political line nor does it support any ideology or political-social or business group above another.

GENERAL CONDITIONS OF SALE OF PRINTING OF FABRICS OF STOCK IN TEXTILFY

1. THE FABRIC

– Although we strive to maintain a quality standard in our fabrics, we can not avoid that characteristics such as touch, background color, weight, shrinkage … etc. may vary slightly between remittances, so we ask our customers for some flexibility in this regard.

– Likewise, the widths between pieces can vary a few centimeters, so the printed width of each fabric is indicative.

– All fabrics shrink and some can also be enlarged in the processes of printing, finishing and washing and drying. Because Textilfy is not a fabric manufacturer but a stamper, complaints for shrinkage or deformation of the images will not be accepted, which, as a rule, should not exceed 8%. For more information on this topic, please contact us directly.

– We strive to have high quality fabrics and great variety but there are problems inherent in each fabric that we can not avoid, for example, synthetic fabrics tend to peel, the circular point may have tasting holes in the middle of the piece (which will never be taken for good), cellulosic fabrics can have efface, etc. We ask our customers to familiarize themselves with our fabrics before placing large orders, because we will not be able to respond to problems of this type that it is not in our power to solve, although we will always seek to minimize these problems and be cooperative in their solutions.

– All Textilfy fabrics are printed on the side that best fits. If the client wanted to print his fabric “backwards” he would have to consult first with our staff and, if possible, make a written request observing this requirement.

– If the customer orders several drawings / colors in the same order of the same genre, the prints do not have to be delivered in order, and can be delivered in one piece. If the customer wants a specific order or cut delivery, he must request it before and this work may have an associated design cost.

– During the stamping of an order it is normal that there are cuts in the printing due to machine stops or defects in the genre or part changes. In these cases, in Textilfy we make 50 centimeters more printing for each machine stop if what is stamped is a rapport, or, if it is a panot, we repeat the cut pieces.

– As a general rule, orders of less than 16 meters are delivered folded and of more than 16 meters of the same genre are delivered winded. If the client wishes a change in this rule, he must request it prior to these conditions and this will be budgeted.

– Thread law: we strive to achieve the best results for each client, however, due to the fabric shape of each item, and the way of printing the digital printing machinery, it may happen that the thread right is not totally parallel to the vertical axis of the drawing. If this happens, the customer undertakes to accept the results of the stamping, provided that the variation with respect to said axis does not exceed 15 degrees in areas of 20 cm. linear or less. Special mention should be made of our semi-silk, voile and, in general, the finest fabrics.

2. THE STAMPING PROCESS

– QUALITY OF THE REPRODUCED IMAGE: THE IMAGES PROVIDED BY THE CLIENT WILL BE REPRODUCED WITHOUT ANY CHANGE BY TEXTILFY. ANY CHANGES WILL BE BUDGETED AND ACCEPTED PRIOR TO EXECUTION. Textilfy will only be responsible for image errors (rapport failure, mode, icc, size, layout, etc.) if the customer PAYS IMAGE CHECK at the time the order is placed.

– In digital printing on natural fabrics, the outermost part of the fabric, around 8 cm closest to both edges, the prints could be somewhat out of focus or with double lines, this effect will be especially noticeable in designs with fine lines and a lot of detail. It is something that cannot be completely avoided and although our team will always try to minimize these effects to the maximum, we must bear in mind that they can occur to a greater or lesser extent. The client must avoid this type of designs in the areas near the edges since returns or repetitions will not be accepted for this type of incident.

– The fabric is not a smooth canvas like paper and therefore the quality of the image reproduced can be very different from that of a reproduction on paper. The factors on which this depends are on the one hand the quality / format / size of the image and on the other the fabric chosen.

– In general, lines of less than 1 mm. will not have a good quality of reproduction.

– TEXTILFY WILL NEVER ACCEPT A RETURN BECAUSE THE QUALITY OF THE IMAGE REPRODUCED IS NOT AS EXPECTED unless it is a machine defect (banding, stains, ink run…). For this reason, we recommend to our clients that before making a production, they make a test order with their images.

– Orders of more than 8 meters will usually be cut into cloths of 8 meters maximum. In case you need longer cloths without cuts, contact us.

– Small and sporadic spots, almost imperceptible, can occur in certain types of printed fabric. This is due to the fibers raised from these fabrics that rub against the printing heads or create a “screen” leaving small specks of the background color of the fabric, and before them no claims are admitted.

– In synthetic fabrics you can give a “halo” effect especially in the most contrasting prints, with strong colors on white or light backgrounds. It is inevitable and therefore no claims on it will be accepted.

– The edges of the fabric (1 to 10 cm. of margin on each side of the fabric that you will usually receive WITHOUT PRINTING) may suffer small rubbing, notches, etc., which can lead to stains or holes. As long as these are within the term of the edges, the stamping will not be accepted as defective.

– The stamping may not follow a perfect straight line parallel to the edge. We print fabric and both in the process of direct printing and sublimation it is practically impossible to keep the fabric completely straight. There may be variations of 5cm between one margin and another.

– Any other defect or tare that occurs during the printing or finishing of the fabric and is detected by our operators, will be solved with the printing of 50 cm more for each damaged area if it is a rapport, or the panot damaged in its entirety (if it is panots or positional).

3. THE COLOR

COLORS: THE COLOR RESULTS OF A PRINT DEPEND ON THE FIBER ON WHICH THEY ARE PRINTED. IN NO CASE WILL WHAT THE CUSTOMER “SEES ON THE SCREEN” SERVE AS A REFERENCE FOR THE COLOR OF THE FABRIC. TO ENSURE THE COLOR IT IS NECESSARY TO WORK WITH TEXTILFY COLOR CHARTS SPECIFIC TO EACH FABRIC, FOLLOWING ITS INSTRUCTIONS AND WITH CMYK COATED FOGRA39 PROFILE.

OR, IF THAT IS IMPOSSIBLE, PERFORM COLOR TESTS OR IMAGING STUDIES.

– Even if you work with Textilfy color charts and follow all the instructions that accompany them, or make previous color samples, the color results may vary. This is because small changes in temperature, humidity, fabric, ink composition, etc., can directly affect color results.

– In the sample catalog you can get an idea of the result of the CMYK. The blue, magenta, black and yellow in the print correspond to pure colors. In any case, Textilfy will be happy to print a color chart with more than 2000 colors on any fabric, even the one contributed by the client, with a fixed cost. So that the client can color their images and achieve an exact color performance to the desired one. The final color of the prints has an accepted variance with respect to the color of the pantoneras of a maximum of +/-10% due to the different temperature and humidity conditions that may be in the finish. If the customer is not satisfied with the color, Textilfy will follow the following procedure, only in the case that the customer has worked with specific color charts of Textilfy (in other cases the adequacy of the color cannot be checked):

a. Ask the client to identify the color in his color chart printed by the company that must be made on the same fabric and during the previous 6 months maximum.

b. On one of the company’s computers, this color will be clicked on the Textilfy digital color chart and on the client’s image in the corresponding image program according to the instructions.

– The “background color” of our fabrics is white or raw (depending on the fabric), and if the client wants to print a background of another color he must include it in his file. Similarly, if the client paints an area of white in his file, this area will be the “background color” of the fabric.

4. USE OF PRINTED FABRIC

– In finished fabrics, so that the color is preserved as best as possible in the wash, it is advisable to wash the garment inside out in short washing machine programs at 30 ºC, without pre-washing, and with phosphate-free soap for colored clothes (for more information talk to Textilfy). Never dry clean and, if washing by hand, use only the recommended amount of detergent and do not soak more than directed. Do not dry in a dryer and let air dry.

– Not all fabrics resist the same wear by washing or friction, so, as a general rule, we do not recommend industrial washes, dry washes or hand washes with a lot of soap / friction. Anyway, if you need a fabric whose print is very resistant to wear, please write us an e-mail to hello@textilfy.com telling us your case and we will recommend the one that best suits your needs. Never accept these conditions without first being sure if the fabric on which you are going to print meets the washing expectations you have.

– In particular, it is good to know that in prints on cellulosic or protein fibers (silk, cotton, linen, viscose …), when a solid background color is made, or the print has a lot of background and little shape (the solid color is seen a lot), partial wear can occur in the wash. We do not recommend solid background colors.

– It is recommended to iron the prints on the back and with the iron at medium heat. Our synthetic fabrics do not admit pleats and must be ironed carefully by placing a cloth between the printed faces of the fabric if they are going to be ironed against each other, always doing a previous ironing test.

5. PRODUCTION TIMES

– Delivery times are indicative. We try to print the synthetic fabric in 3-4 working days from the day after the order is placed. In natural fabrics our production times are around 7-10 working days.

– In the shopping cart you can choose several shipping options and these indicate an ESTIMATE in the delivery period.

– Returns will not be accepted for orders that have not been delivered within the ESTIMATED delivery time, unless more than 30 working days have passed.

– There are periods of high production in the factory. Punctually throughout the year there may be periods (usually weeks) in which production periods cannot be strictly adhered to. We ask the customer to be flexible in these cases and understand the problems that occur at certain times of the year when many customers want their orders on the same dates.

– We always ship in 24h. Therefore, once the order is transferred to Shipped status, there is a high probability that the customer will receive it the next day.

6. LEATHERETTE

Leatherette is a special “fabric” because it is not really woven, it is made by spreading a layer of PVC on a woven support. Then it is given texture to finish it imitating natural skin.

– The leatherette manufacturer does not guarantee that the woven support on which the leatherette is manufactured is always exactly the same. There can be variations in tone, from an optical white to a crude one. You can also vary the thickness and texture of the support (the back of the leatherette).

– TEXTILFY places large orders of leatherette, buying it for complete productions on pallets. The supplier does not undertake that the leatherette from one batch to another will be identical. There may be differences in tone, texture and touch, being even more or less elastic than in previous games.

– Printed leatherette is not an indestructible product. When making products such as bags or toiletry bags, in which the corners suffer especially from rubbing, TEXTILFY recommends that these corners be protected with dyed leatherette (not printed).

– TEXTILFY also recommends performing wear tests before making a product and even making a prototype and using it for several months before launching the final production in order to avoid future claims.

– It can not be washed in a washing machine although some customers have tried it and it works correctly, always at their own risk.

– In no case will TEXTILFY be responsible for the replacement cost of products made with leatherette even if it is defective. Only the defective meters will be replaced after receiving them all at the factory and checking the production equipment that does not have the adequate wear resistance.

7. SHIPPING

At Textilfy we ship worldwide. Visit this link for more information.

Shipping prices change continuously due to the global transport situation we are currently experiencing. These are updated directly on the website and can be modified without prior notice.

General conditions of sale for printing on fabrics provided by the customer in TEXTILFY

Fabrics contributed by the client must obey these rules:

1. Measure less than 160 cm wide.
2. Be bordered on both edges.
3. The customer must supply the exact composition of the fabric.
4. They must be chemical or optical white.
5. An extra 1 meter per part is needed for machine entry into production.
6. They should not have wrinkles, holes, cuts. And they must be on track.
7. The wound fabric must be delivered in a cardboard tube, whose diameter must be between 5.5 and 6 cm.
8. For orders of less than 30 meters the fabric must come in one piece (without cuts), and should never exceed 25-26 cm in total diameter.
9. If the customer does not specify the back and forth of the fabric, Textilfy will decide which of the two sides will print the fabric.

If the customer’s fabric is damaged in the printing process, the only responsibility that Textilfy acquires is not to charge the customer service and, if the customer wishes and delivers more fabric, to perform the service again (or to try it) at the same cost, always within a time limit of less than 30 days and whenever conditions permit. This means that the client will never be compensated in any way because their tissue has been damaged.

If the customer’s fabric has hair/lint/erase or any other material that may cause a screen effect, the customer will assume the results of the printing. The fabric cannot be perched unless it is made of polyester.

– All fabrics shrink and some can also be enlarged in the processes of printing, finishing and washing and drying. Because Textilfy is not a fabric manufacturer but a printmaker, complaints for shrinkage or deformation of the images will not be accepted, which, as a rule, should not exceed 8%. For more information on these topics, please contact us.

– If the customer orders several drawings / colors in the same order of the same genre, the prints do not have to be delivered in order, and can be delivered in one piece. If the customer wants a specific order or cut delivery, he must request it before the ok to these conditions and this work will have a cost. As a general rule, orders of less than 10 meters are delivered folded and of more than 10 meters of the same genre are delivered winded. If the client wishes a change in this rule, he must request it prior to these conditions and this will be budgeted.

– During the stamping of an order it is normal that there are cuts in the printing due to machine stops or defects in the genre or part changes. In these cases, in Textilfy we make 50 centimeters more printing for each machine stop if what is stamped is a rapport, or, if it is a panot, we repeat the cut pieces.

– Thread law: we strive to achieve the best results for each client, however, due to the fabric shape of each item, and the way of printing the digital printing machinery, it may happen that the thread right is not totally parallel to the vertical axis of the drawing. If this happens, the customer undertakes to accept the results of the stamping, provided that the variation with respect to said axis does not exceed 15º in areas of 20 cm. linear or less.

LEGAL CONDITIONS

WITH THE ACCEPTANCE OF THIS DOCUMENT, THE CLIENT DECLARES TO POSSESS ALL THE NECESSARY RIGHTS FOR THE REPRODUCTION OF THE IMAGES THAT HAVE BEEN DELIVERED OR WILL BE DELIVERED FOR PRINTING ACCORDING TO THE BUDGET TO WHICH THIS DOCUMENT ACCOMPANIES.

– Textilfy retains ownership of the goods until full payment of their amount, including taxes. In case of non-payment on the day of its maturity, the sale will be frozen with full right and for the benefit of Textilfy, by simple communication, without further formalities or prior notice and subject to the legal actions that, for damages, Textilfy could initiate against the debtor or debtors.

– Textilfy reserves the right to increase deadlines or cancel orders in progress in cases of force majeure (breakdown in machinery, lack of water, energy, irregularities in the supply of raw materials, strikes, etc.).

– In case of delays in the shipment, the customer has the right, except for reasons of force majeure or agreements to the contrary, to cancel his order, after 40 days of the scheduled or agreed consignment date.

– Any claim about the quality of the goods must be communicated within a maximum period of 8 days from the date of delivery of the same. The customer shall lose this right in case he has modified the original consistency of the goods or simply used them.

– Any return will be accepted only when it has been authorized by those in charge of the sale and provided that the right of the supplier to control the merchandise once it arrives at its warehouses is preserved.

– The parties choose the courts of Madrid for all differences and controversies that may arise in litigation. The acceptance of these conditions implies the acceptance by the client that Textilfy can mention the name or brand of the client within the sections “our clients” and similar. If the customer does not wish to allow the use of his name, he must write to hello@textilfy.com to indicate how to proceed.

In compliance with the provisions of L.O. 15/1999 on the Protection of Personal Data, we inform you that your data has been incorporated into the files of Círculo Textil Servicios Textiles SL. If you do not wish to receive communications from Textilfy you must write to hello@textilfy.com to indicate how to proceed.